Delivery



We aim to make your delivery as fast and easy as possible.



We aim to dispatch all UK orders, received before 2pm, within 2-3 days of being accepted. Delivery to Mainland UK is free of charge.

For bulk orders, please contact us.

Orders placed on Saturday, Sunday or UK Public holidays or later than 2.00pm on week days, will be processed for dispatch the following working day.

The stock shown on our website is in real-time and we always aim to deliver from stock. In the unlikely event that there will be a delay we will always do our best to give you an accurate estimated delivery date for your order.

EU deliveries will be despatched within 2-3 days of being accepted and the following costs apply:

Any number of The Moderator rings - £3.00

Rest of World deliveries will be despatched within 2-3 days of being accepted and the following costs apply:

Any number of The Moderator rings - £4.00

If your country is not listed when you get to the check out stage, please contact us directly and we can provide you with a quotation to deliver to you. If your delivery address is outside of the European Union, you may also be subject to customs charges. Please see our Website Terms and Conditions of Supply for further information.


Returns

We are happy to exchange or refund any item of your order if you are not entirely satisfied.

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. We will only refund the costs of postage where the item returned is faulty.

To return any products to us, please pack the items back in the parcel and attach the invoice / packing slip that came with your order and mark the reason for your return.

 Items must always be returned to us in its original condition – boxed. We are unable to accept a return where there is evidence that the above have not been followed.

This returns policy does not affect your statutory rights.



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